Refund policy
RETURN, REPAIR & REPLACEMENT POLICY
Last Updated: 2026
At Restorewell Devices, customer satisfaction is important to us. Due to the nature of electronic devices, we maintain a strict policy.
1. Reporting Window
All issues must be reported within twenty-four (24) hours of delivery.
Claims made after this period will not be honored.
2. No Refunds
We operate a strict no-refund policy. All sales are final.
3. Eligible Cases
We only provide repair or replacement where:
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A manufacturer / factory defect is confirmed
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The issue is reported within 24 hours
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The product shows no physical or liquid damage
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The device is returned with original packaging and accessories
4. Inspection Requirement
All returns are subject to technical inspection.
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Verified factory defects → Repair or Replacement
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No defect found → Device returned
All decisions are final.
5. Non-Eligible Situations
We do not cover:
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Accidental damage
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Liquid damage
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Electrical damage
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User-induced software issues
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Wear and tear
6. Shipping Responsibility
Customers are responsible for return shipping unless otherwise agreed.
7. Contact
Email: support@restorewelldevices.com
WhatsApp: +1 945 253-1103
